Last Updated: [Insert Date – e.g., February 2026]
This Privacy Policy explains how Hire Motorcycle (“Hire Motorcycle”, “we”, “us”, or “our”) collects, uses, stores, protects, and discloses personal information when you use:
- hiremotorcycle.com (the “Website”), and
- our mobile application (the “App”).
By accessing or using our Website, App, or services, you agree to the practices described in this Privacy Policy.
1. Business Information
Business Name: Hire Motorcycle
SP No: SP09572023
Registration No: BP18342026
Email: support@hiremotorcycle.com
Country of Operation: Republic of Maldives
We operate in accordance with the applicable laws and regulations of the Republic of Maldives.
2. Information We Collect
We collect only the information necessary to operate our motorcycle rental services safely and legally.
2.1 Information You Provide Directly
When you create a booking or contact us, we collect:
- Full name
- Email address
- Contact number
- National ID number or passport details
- Booking details (rental dates, selected vehicle, pickup/drop-off information)
2.2 Driving Licence Verification
Before handing over a motorcycle, we require a copy of your valid driving licence.
This is collected strictly for the purpose of:
- Verifying that you are legally authorized to operate a motorcycle under Maldivian law;
- Ensuring public road safety;
- Preventing unlawful use of our vehicles;
- Protecting our business from legal, regulatory, and financial risk.
We do not rent motorcycles to individuals who do not hold a valid licence.
2.3 App Permissions & Device Information
If you use our App, we may collect limited technical information such as:
- Device type
- Operating system version
- App version
- IP address
- Log data (date/time of access, app crashes, diagnostics)
We do not access your contacts, photos, messages, or location unless explicitly required and clearly disclosed within the App.
3. Legal Basis for Processing
We process personal data based on:
- Performance of a contract (to complete your rental booking);
- Legal obligations (verification of licence and identity);
- Legitimate business interests (fraud prevention, security, dispute handling);
- Your consent, where required by law.
4. Purpose of Data Collection
We use your information only for legitimate business purposes, including:
- Processing and confirming bookings
- Verifying identity and eligibility to rent
- Communicating regarding bookings or inquiries
- Complying with legal or regulatory obligations
- Preventing fraud or misuse
- Managing disputes, claims, or insurance matters
- Enforcing our Terms and Conditions
We do not sell, trade, rent, or commercially resell your personal information.
5. Payment Information
Payments are processed via:
- Bank transfers, or
- Cash on delivery
We do not store credit card or online banking credentials.
6. Data Sharing
We may share your information only when necessary:
- If required by law or court order;
- With law enforcement authorities where illegal activity is suspected;
- With insurance providers in case of accidents or claims;
- With trusted service providers who assist in operating the Website or App (under strict confidentiality agreements).
We do not share personal data for advertising resale or third-party marketing.
7. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against:
- Unauthorized access
- Disclosure
- Alteration
- Loss or misuse
Security measures include restricted access, password protection, and secure data storage systems.
Only authorized personnel may access personal data.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete the rental process;
- Comply with legal obligations;
- Handle disputes or claims;
- Enforce contractual rights.
Driving licence copies are securely stored and deleted when no longer legally or operationally required.
9. Cookies and Analytics
Our Website may use cookies or similar technologies to:
- Improve user experience
- Analyze traffic
- Maintain session security
You may disable cookies in your browser settings, though some features may not function properly.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data (where legally permissible)
- Withdraw consent where processing is based on consent
- Request restriction of processing
To exercise these rights, contact us at:
📧 support@hiremotorcycle.com
We will respond within a reasonable timeframe.
11. Data Deletion Request (Google Play Compliance)
Users of our mobile application may request deletion of their personal data at any time by emailing:
📧 support@hiremotorcycle.com
Upon verification of identity, we will delete or anonymize your personal data unless retention is required by law or for legitimate legal purposes.
12. Children’s Privacy
Our services are not intended for individuals below the minimum legal driving age in the Republic of Maldives.
We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it.
13. International Data Transfers
If data is stored or processed outside the Republic of Maldives (for example, through hosting providers), we ensure appropriate safeguards are in place to protect your personal information.
14. Third-Party Links
Our Website or App may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review the privacy policies of external sites.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be published on our Website with a revised “Last Updated” date.
Continued use of our services after updates constitutes acceptance of the revised Policy.
16. Contact Information
If you have questions regarding this Privacy Policy or how your data is handled, please contact:
📧 support@hiremotorcycle.com
Hire Motorcycle
Republic of Maldives